Published reports

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Read our published reports to see how qualitative research (or sometimes qualitative and survey research together) can bring great insights and lead to astounding outcomes.

 

Date Client Topic URL
2020 Industry Super Australia Retirement expectations and intentions - see attachment 7 https://treasury.gov.au/sites/default/files/2020-02/industrysuperaustralia030220.pdf
2019 Australian Competition and Consumer Commission  Insurance in northern Australia https://www.accc.gov.au/system/files/Northern%20Australia%20Insurance%20Inquiry%20second%20interim%20report%202019_0.PDF
2019 Australian Securities and Investments Commission Consumer testing -fees and costs in superannuation and managed investments https://asic.gov.au/regulatory-resources/find-a-document/reports/rep-638-consumer-testing-of-the-fees-and-costs-tools-for-superannuation-and-managed-investment-schemes/
2018 The Productivity Commission  Stakeholder Survey https://www.pc.gov.au/about/governance/corporate-plan/pc-stakeholder-survey-2018.pdf
2018 Australian Securities and Investments Commission Direct life insurance https://asic.gov.au/regulatory-resources/find-a-document/reports/rep-588-consumers-experiences-with-the-sale-of-direct-life-insurance/
2015 National Welfare Rights Network (now National Social Security Rights network) Evaluation of the advice and support provided by NWRN http://www.nssrn.org.au/policy-research/how-does-the-national-welfare-rights-network-add-value-to-clients/
2014 Australian Securities and Investments Commission House and contents insurance https://asic.gov.au/regulatory-resources/find-a-document/reports/rep-416-insuring-your-home-consumers-experiences-buying-home-insurance/
2013 Australian Securities and Investments Commission Consumer Credit Insurance https://download.asic.gov.au/media/1344362/rep361-published-31-July-2013.pdf
2013 Australian Securities and Investments Commission Stakeholder Survey https://download.asic.gov.au/media/1311529/ASIC-stakeholder-survey-2013-1.pdf
2013 Australian Securities and Investments Commission Structured capital investments https://download.asic.gov.au/media/1344242/rep341-published-1-May-2013.pdf
2012 Australian Securities and Investments Commission Funeral Insurance https://download.asic.gov.au/media/1343954/rep292-published-19-July-2012.pdf
2011 Australian Securities and Investments Commission Compensation for retail investors https://download.asic.gov.au/media/1343636/rep240-published-May-2011.pdf

Market research: error, error, bias, bias

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Error, error, bias,  bias ... and warning.  How we teach market research to undergraduates.

Helping my daughter

Last night I helped my Uni student daughter revise for her market research exam. She had taken the key words out of each chapter of her market research text book, and I tested her to see if she could remember them. By key words, I mean the ones the book defined as key words.

Now, I think I work in a fascinating profession, where I can be involved in helping solve management problems for businesses, all the while talking to real people about their lives and what makes them tick. I was devastated to see that this is not the way market research was depicted in her text book.

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