The crested Bellbird is our symbol. It is a native Australian bird with a  beautiful and distinctive song that can be heard across long distances. Similarly you can be assured that our excellently-crafted research will have long-lasting impact for your organisation or brand.



Qualitative Analysis Skills: A Primer Part 1

What does it mean to have an ‘analysis plan’ for qualitative research?

When you have an analysis plan you know who will do what and how you are going to deal with the information.

  • If you have several researchers working on a project, is everyone going to analyse their own interviews or groups independently or will you delegate it all to one person?  
  • Whether you are going to share the task, or if you are doing it all yourself, you need to know the answers  to questions like these

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The Power of Thinking Frameworks

What do you do when you really need to understand something? You need to think. Off the cuff, off the top of your head gut instinct is not going to work if you have a complex problem to solve. One great way to do that is to take the thinking frameworks created by people (like us) who have solved similar problems before.  The framework summarises a wealth of experience into a system of thinking that can be easily followed. This is not short-cut thinking; it is it taking advantage of the thinking that others have done.

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A discourse analysis of 'hope you are well?'

How to spot a fake: a discourse analysis of 'hope you are well?'

First of all - an apology

I recently -  carelessly  - allowed some people called University of Skills to access my LinkedIn address book. I now think that everyone I am (was?) connected to received an email from me saying something like this: 'Hey, Hope you are well ....' followed by a plug for the University of Skills website, which I wont repeat here. I apologise. I did not realise they would do that and I won't do it again.

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Twenty four thousand reasons to do online qual

In our last three-day online qual forum / discussion bulletin board (whatever you want to call it!) on financial services, 13 consumers made 219 posts, each post an average of 75 words long (and some much longer). In all, our participants typed 24,764 words!  Compare that to our last 2 hour group: 6274 words, from 8 people.

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Are Twigs & Baubles the New ‘Easter Essentials’?

Have you noticed how Easter is changing?  I don’t mean the religious festival of Easter, but the domestic one, that time of year when people take a few days off work, spend time with family, and eat chocolate. 

This year in Sydney, I am seeing home retailers promoting Easter with more than just chocolate. 

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