Second Set of Eyes

A resource for organisations conducting their own research and testing

Sue recently collaborated with Matt Balogh to create a consultancy for government, not-for-profit and small businesses who conduct their own customer or stakeholder research or user-testing. Second Set of Eyes  will help you make sure that this research or testing

  • Clearly answers the objectives of the project

  • Has questionnaire wording that is clear and impartial 

  • Has a sample design, size and source that will provide reliable statistical results where relevant

  • Has been analysed and reported in a way that is complete, reliable and correct.

Have you met your legal and regulatory obligations?

Second Set of Eyes will also assess whether the research complies with

  • The Australian Privacy Act
  • The International Fair Data standard​
  • The Australian Market and Social Research Society Code of Professional Behaviour
  • Guidelines on safe product trials, as well as recruitment and payments to participants
  • Discrimination, trade promotions, working with children and privacy legislation
  • Cultural sensitivities, Indigenous recognition and sexual orientation expectations

Second Set of Eyes can also help with resolution of disputes over research related issues​.


We will review the research tools and policies that you are using or plan to use. We also conduct training.



For more information, contact Sue on 0409 657 317

Tags: Secd Set of Eyes, Training

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